The PlayStation Network was launched in 2006 to allow PlayStation 3 users to play games online free of charge with one another. About 40% of the users are in the U.S. while 10% are in Japan.PlayStation 3 competes with Microsoft's Xbox 360 and Nintendo's Wii in console sales.
Customers will be able to purchase and download games and video content from the PlayStation Store on PS3 or PSP. In addition, consumers will have full access to Music Unlimited powered by Qriocity through PS3, PSP, VAIO and other PC's. Service restoration of Video on Demand powered by Qriocity and Music Unlimited powered by Qriocity for a variety of network-enabled Sony devices will be announced later.
"We have been conducting additional testing and further security verification of our commerce functions in order to bring the PlayStation Network completely back online so that our fans can again enjoy the first class entertainment experience they have come to love," said Kazuo Hirai, Executive Deputy President, Sony Corporation. "We appreciate the patience and support shown during this time."
The company will be offering customers a "Welcome Back" package of services and premium content to all registered PlayStation Network and Qriocity account services. The details of this program will continue to be detailed regionally.
Sony said it has made arrangements with Debix to offer the AllClear ID PLUS identity theft protection program to PlayStation Network and Qriocity customers who are concerned about identity theft following the criminal cyber attack on the network. AllClear ID PLUS is a premium identity protection service that uses advanced technology to deliver alerts to help protect you from identity theft. The service also provides identity theft insurance coverage and hands-on help from expert fraud investigators. Sony has arranged, at no charge to eligible PlayStation Network and Qriocity account holders, for twelve months of this service to be provided by Debix to those who choose to enroll.
Sony said it has made arrangements with Debix to offer the AllClear ID PLUS identity theft protection program to PlayStation Network and Qriocity customers who are concerned about identity theft following the criminal cyber attack on the network. AllClear ID PLUS is a premium identity protection service that uses advanced technology to deliver alerts to help protect you from identity theft. The service also provides identity theft insurance coverage and hands-on help from expert fraud investigators. Sony has arranged, at no charge to eligible PlayStation Network and Qriocity account holders, for twelve months of this service to be provided by Debix to those who choose to enroll.
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$170 million lost due to hack
Sony Corp. said early this month that it expects the costs arising from the online security breach to hurt operating profit by about 14 billion yen (US$170 million) in the fiscal year ended March 31, 2012. The $170 million charge is well below the $1 billion estimate by some analysts.
Sony still reported a third straight year of red ink. Sony said May 26 that it incurred a $3.2 billion net loss for fiscal year ended March 31, 2011, due to a write-off on a certain portion of deferred tax assets in Japan due to the March 11 earthquake and tsunami.
Sony said that currently known associated costs for the fiscal year ending March 2012 on account of the security breach are estimated to be approximately 14 billion yen on the consolidated operating income level.
Sony said that currently known associated costs for the fiscal year ending March 2012 on account of the security breach are estimated to be approximately 14 billion yen on the consolidated operating income level.
The estimated amount includes, among other things, current estimated cost of the personal information theft protection program for customers; costs of welcome back programs that offer our customers certain services (such as games, music and videos) for free; customer support costs; network security enhancement costs; legal and expert costs; and the impact on profits due to a possible future revenue decrease.
"These amounts are our reasonable assumption based on the information currently available to Sony. So far, we have not received any confirmed reports of customer identity theft issues, nor confirmed any misuse of credit cards from the cyber-attack. Those are key variables, and if that changes, the costs could change," Sony said.
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